How service-fee refund requests are reviewed.

Global Management Bridge LLC reviews refund requests in light of the applicable proposal or service agreement and the work performed. This policy is intended to make the review process understandable; engagement-specific written terms may provide additional detail.

Service fees and work performed

Fees for work already performed, completed deliverables, approved materials, reserved campaign work, or other completed portions of an engagement may not be refundable. If work is incomplete or a service issue is reported, the company will review the scope, status, communications, and requested resolution.

Prepaid services

For prepaid or ongoing services, the review considers the unused portion, work completed through the effective end date, commitments already made, and the terms agreed in writing.

Duplicate or erroneous charges

Duplicate charges or charges that appear to be erroneous should be reported promptly. The company will investigate the transaction information and, where appropriate, correct or refund the confirmed duplicate or error.

Third-party advertising and media costs

Third-party platform or media costs are handled according to the applicable engagement terms. Amounts already committed to or spent by a third-party platform may not be recoverable by the company and may be treated separately from Global Management Bridge LLC service fees.

How to request a review

Send a refund request to support@globalmanagementbridge.site with the business name, invoice or engagement reference if available, charge date and amount, and the reason for the request. You may also call (770) 666-2957. The company will acknowledge the request as soon as reasonably practicable and may request information needed to review it.